Governmental Challenge

So I put out the challenge

Is there a less friendly, harder to contact, more threatening, soul devoid government department than immigration?

I love this trend of "our operators are too busy - call back later 'hang up'"

The on hold music that i now have listen to for several mind numbing repeats tells me to the stylised background of crap digeridoo music the success of there well planned migration programme - those who haven't suicided by the time they answer the phone get in. Then there is harmony day were the department celebrates there overwhelming success - of not talking to anyone. It also reminds me not to dare come to an office with out first speaking to someone on the phone - wouldn't want to miss an opportunity to screw you over twice!

Though in the time i have been on hold I have managed this blog post and found out how to dob in an illegal

See below - I love the bit about the name of the dogs


Immigration Dob-In Line
Immigration Dob-in Line: 1800 009 623

Use this toll free number to advise the department about a person working or living illegally in Australia.

Hours of operation: Mon - Fri 0830-1630 (voicemail facility available out of these hours)

Alternatively, you can fax information to the department.
Fax: 1800 009 849

Information from the public provides important support to the department in its efforts to maintain the integrity of Australia's borders and immigration programs.

The department can investigate allegations about a person working or living illegally in Australia if you provide all of the following information:

* basis of your suspicion that the person is working or living in Australia illegally
* the name of the person
* their age or date of birth of the person
* their nationality
* their address (residential or work) - or place to be located and when they are likely to be at the address.

Any of the following information that you can provide will also help in an investigation:

* name of employer or the person's business address, type of business/employment and hours worked, including any rostered days off
* date person last lived or worked at the address provided
* gender
* physical description of person and any distinguishing features
* character issues
Example: criminal history and/or violence
* passport number
* date of arrival and type of visa held
* personal circumstances
Example: living with spouse/children/parents
* vehicle details
Example: registration number, colour
* any pets (especially dogs).

The department will treat any information provided by members of the public about people working or living illegally in Australia in the strictest confidence.

For privacy reasons, no information can be provided on the outcome or the progress of our investigation.